Cookie Policy

Last updated: June 2, 2026

as part of providing services for launching and installing software online

1. General Provisions

1.1. This Cookie Policy (the "Policy") explains what cookies and similar technologies the website https://softhub.ivsofte.biz/ (the "Website") uses, for what purposes, and how you can manage them.

1.2. The Website is owned and operated by the Website administration (the "Administration"), which provides paid services for launching, installing, and configuring software online, as well as related consulting and technical support.

1.3. This Policy forms an integral part of the Privacy Policy and the User Agreement published on the Website.

1.4. By continuing to use the Website after being informed about the use of cookies (including by closing or accepting the relevant notice), you confirm your consent to this Policy. If you do not agree, you may disable cookies in your browser settings or stop using the Website.

2. What Cookies Are

2.1. Cookies are small text files saved in your browser or on your device when you visit the Website. They allow the Website to "remember" your actions and preferences for a certain period of time.

2.2. Similar technologies include browser local storage (localStorage/sessionStorage), pixel tags, and other tools used for the same purposes. Throughout this Policy, all of them are referred to as "cookies" for convenience.

3. Legal Basis

3.1. Cookies are used in accordance with the laws of the Russian Federation, including Federal Law No. 152-FZ "On Personal Data" and Federal Law No. 149-FZ "On Information, Information Technologies and Information Protection".

3.2. Strictly necessary cookies are used on the basis of legitimate interest to ensure the Website operates. Other categories (analytics, functional) are used on the basis of your consent, expressed as described in clause 1.4.

4. Which Cookies We Use

4.1. Strictly necessary (technical). Ensure the basic operation of the Website: security, load balancing, remembering your language choice and the fact that you accepted the cookie notice. Without them the Website may not work correctly. These cookies do not require separate consent.

4.2. Functional. Remember your preferences and settings (for example, interface language) to make the Website more convenient to use.

4.3. Analytics. Help us understand how visitors use the Website (which pages are viewed, for how long, traffic sources) in an anonymized and aggregated form, to improve the quality of our services. This data is not used to identify you personally.

4.4. Online chat cookies. Used by the live chat widget to maintain your support session and keep the conversation history within a request.

4.5. The Website does not use cookies to display advertising on third-party platforms and does not share cookie data with third parties for advertising purposes.

5. Third-Party Cookies

5.1. For analytics, communication, and payment processing, the Website uses third-party services that may set their own cookies. The processing of data by such services is governed by their own policies:

  • Yandex.Metrica (web analytics, including session replay and click maps) — Yandex Privacy Policy. You can opt out of data collection using the Yandex.Metrica opt-out.
  • JivoSite (Jivo) — live chat widget; Jivo Privacy Policy.
  • Payment services (Digiseller / oplata.info) — when you proceed to payment, processing takes place on the payment service's side according to its rules. The Administration does not store your payment details.

5.2. The Administration does not control third-party cookies and is not responsible for their policies. We recommend reviewing the documents of the relevant services.

6. Retention Period

6.1. Session cookies are deleted automatically when you close your browser.

6.2. Persistent cookies are stored for the period set for them or until you delete them manually. Retention periods for third-party cookies are determined by the respective services.

7. How to Manage and Disable Cookies

7.1. You can restrict or block cookies at any time in your browser settings, as well as delete cookies that have already been saved. Instructions are usually found under "Settings" → "Privacy" of your browser:

7.2. Please note: disabling some cookies (primarily strictly necessary and functional ones) may cause certain Website features to work incorrectly, including remembering your language choice and the operation of the live chat.

8. Changes to This Policy

8.1. The Administration may amend this Policy. The current version is always published on this page and takes effect upon publication.

9. Contact Us

For questions regarding the use of cookies and data processing:

Email: ivsofte@gmail.com

Contacts page: /pages/en/contacts.html